Caption Call

What is CaptionCall?

CaptionCall is a revolutionary phone for hearing loss. CaptionCall offers superb sound quality with amplification and customizable audio settings.  Plus, it provides smooth-scrolling captions on a large, easy-to-read display screen so you can hear AND read what your callers say.  Now you can use the phone again with confidence

Why CaptionCall?

It is natural to experience hearing loss as we age.  One of the first places hearing loss is recognized is on the telephone. The signal sent over phone lines is weak and the frequency range is significantly compressed, which makes it difficult to hear on the phone.  Plus the visual cues from face-to-face conversation are not available by phone.  The CaptionCall phone offers great sound quality, powerful amplification, and captions so you won’t miss a single word.   

Some people have difficulty hearing certain frequencies, such as a grandchild’s voice.  Sometimes it is difficult to understand numbers and names.  It can also be difficult to understand the conversation if the caller has a soft voice or the connection is bad.  CaptionCall is helpful for individuals with or without hearing aids.

FREE to Eligible Members

Austin Peay Alumni who qualify can receive the CaptionCall phone and service absolutely free (a $250 value).  You must simply have a hearing-care professional or doctor certify that you have a hearing loss that requires captions to use the phone effectively. 

How Can CaptionCall Be Free?

CaptionCall is part of a federally funded program to help people with hearing loss stay socially engaged.  No costs are passed on the eligible individuals.  The phone is free and there are no monthly charges for the captioning service – ever!

Red-Carpet Service

You will also enjoy the following red-carpet treatment from CaptionCall:

  • Free captioning service – there are no monthly charges or hidden costs for the service   
  • Free delivery, installation, and in-home training by a friendly CaptionCall Trainer
  • Free ongoing customer support 

Order CaptionCall Today!

It only takes a minute to submit your order:

  • Visit, click on the green “REQUEST PHONE” button, and complete the order form  
  • Or call toll-free 1-877-557-2227 to speak with a CaptionCall representative
  • Be sure to reference the Austin Peay Alumni code HN4044

Once your order is submitted, a CaptionCall scheduler will reach out to schedule your free delivery and installation.  

Eligibility Requirements

A standard home phone line and Internet connection are required to use this service.

More Features

  • Easy to use – CaptionCall works like a regular phone.  You dial and answer calls just like you always have.
  • Large text – 7” screen with adjustable text sizes makes it easy to read every word of every call.
  • Silkscroll™ – smooth scrolling captions for easy reading.
  • Location flexibility – set up your phone using a wired or wireless internet connection.
  • Elegant design – get a sleek, state-of-the-art, easy-to-use touchscreen.
  • Customizable audio – easily adjust ringer and handset volume, and customize frequency settings for the best audio experience.
  • Caption messages – use to caption voicemail or answering machine messages.
  • Hearing aid compatible – eliminates feedback and provides a telecoil option.
  • Saved conversations – you can choose to save captions to review later.
  • Speaker phone – use both ears for the ultimate calling experience.

Take advantage of this new member benefit today!